Warranty

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EzQuikTM Mounting System Warrant Statement

10 Years Limited Product Warranty, 5 Years Limited Finish Warranty

MicroSolar Energy P/L (“MSS”) warrants to the original purchaser of EzQuik™ solar panel mounting system (“the Product”) that the product shall be free from defects in material and workmanship for a period of ten years. While the anodized finish is warranted to be free from cracking or peeling of under the normal climatic conditions for a period of five years from the date of purchase by the original purchaser. All terms and conditions of this warranty have been set out in this statement. If within the specified Warranty Period, the Product shall be reasonably proven to be defective, MSS will, at its option, either repair or replace the product or pay the cost of having the product repaired or replaced. To the extent permitted by law, MSS’s total liability under this warranty will in no circumstances exceed the repair or replacement of the Product or payment of the cost of having the Product repaired or replaced. Such repair or replacement shall completely satisfy and discharge all of MSS’s liability with respect to this limited warranty. This warranty does not cover, and under no circumstances will MSS be liable for, any costs associated with the removal, shipping, handling or re-installation of the Product or the costs of sending personnel to any site to repair or replace the Product.

Warranty conditions

  1. This warranty is limited to the original purchaser in the original installation location.
  2. This finish warranty shall be void if corrosive conditions, corrosive cleaning products or residue deposited on anodized finish.
  3. This warranty will not apply to any defect or damage to the Product arising directly or indirectly from below circumstances:
    a. shipping or storage of the Product
    b. improper installation, maintenance, repair or use of the Product
    c. normal wear and tear d. misuse, neglect, abuse, accidental damage or modification to the Product
    e. failure to observe the instructions set out in the installation manual of the Product
    f. power failure, power surges, lightning, fire, explosion, flood, extreme weather conditions, environmental disasters or other causes outside MSS’s control, as determined by MSS in its sole discretion.
  4. This warranty only covers EzQuik™ Mounting system and its own components. Any other related items, such as PV modules, flashings or any other components connected to the Product are not included within this warranty.
  5. This warranty is not transferrable.

Obtaining Return material authorization

End-user of EzQuik™ Mounting System, who wants to make a claim under this warranty, please contacts your installer or builder from whom the product was purchased. MSS will not accept the return of any EzQuik Mounting System or its components unless MSS has given written authorization. Written authorization could be obtained by contacting MSS via email and post. Contact details are:

MicroSolar Energy P/L, 
10 Murdock St, Clayton South, VIC3169

Email: info@microsolarsystem.com.au

Thank you for using MicroSolar EzQuik™ Mounting System!